Bumbling Incompetence: Maryland’s ObamaCare Phone Listing Directs Callers to Seattle Pottery Supply

Posted by on Jan 19, 2014 at 4:27 pm

Forget lousy websites that don’t work. These idiots can’t even list a phone number properly.

Critics said Saturday that the latest problem to hit Maryland’s online health exchange — an incorrect help-line number that directed hundreds of callers to a Seattle-based pottery business — was another symptom of the poorly operating website.

“You can’t make this stuff up, and I guess if it wasn’t so serious, it could be funny,” said Senate Minority Leader David R. Brinkley, a Frederick County Republican.

The website mistakenly listed a 1-800 number that sent some Marylanders attempting to pick a health insurance provider to Seattle Pottery Supply instead of Maryland’s call center. The number appears under the words “State Advantage” and “call a representative.” The correct number for help shows up multiple times on the site before the incorrect number appears.

A state spokeswoman said Saturday that she had no update on efforts to fix the problem. Maryland officials were unaware of the problem until contacted Friday by The Baltimore Sun.

“They really just need to get their act together. It’s just a continual excuse-making,” said Del. Kathy Szeliga, a Baltimore County Republican.

Democrats are expert excuse-makers. Anything to avoid responsibility.

The calls to Sue Lunz’s pottery supply company in Seattle started in the fall, after Maryland’s site was repaired enough for people to begin navigating through it. As more people reached a page where a technical problem made it impossible to select a provider, they started calling the incorrect help-line number.

Lunz said her business continued to receive calls Saturday. She has not been contacted by Maryland officials, she said.

A state spokeswoman said Friday that officials would consider reimbursing Lunz for long-distance calls from Maryland.

How big of them.

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