Oops: Washington State ObamaCare Exchange Gave Enrollees Bogus Information on Tax Credits They’d Receive

Posted by on Nov 11, 2013 at 9:39 pm

Sorry suckers, you were misled. In the real world this is known as fraud.

About 8,000 Washington residents will soon receive letters informing them that the price they are expecting to pay for health insurance purchased on the new online exchange marketplace is incorrect.

The letters are part of an effort by the Washington Health Benefit Exchange, which operates the exchange, to correct a major error that resulted in the miscalculation of tax credits that help qualified enrollees pay for insurance premiums.

The exchange identified the root cause of the miscalculation in late October — by the third week of open enrollment on the exchange website, called Washington Healthplanfinder. The exchange went public about the errors Oct. 25.

Since then, the exchange has been recalculating the premium subsidies for people who were told they qualified for a tax credit. The letters, set to go out next week, will have the proper credit, according to the exchange.

The process has been “slower than we expected,” exchange CEO Richard Onizuka said.

The problem has been a blemish on Healthplanfinder, recognized as one of the most successful of the new online insurance marketplaces that have been launched under the Affordable Care Act.

As the tax-credit miscalculation showed, the site has not been without problems, Onizuka said.

“I’m not ready to claim victory yet, and I think we still have challenges,” he said.

The notion that anyone connected with this disaster is using the word victory is offensive.

How could such an error occur? “We’ve asked ourselves that many times,” Onizuka said. “We are still trying to figure out how this happened.”

But don’t worr, Dick, victory is nearly at hand.

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