According to tech experts, the sorry state of the current website does little to inspire confidence that it can be fixed and functional in less than three weeks.
“When I visited HealthCare.gov on October 1, that was the worst piece of software I’ve ever experienced in my life,” said Luke Chung, founder and CEO of the software company FMS. “It had nothing to do with too many users. It couldn’t serve one user.”
According to Sumit Nijhawan, CEO of Infogix, a data security firm working with private insurers, even if the White House can fix the problems associated with the site, they’re going to find new ones immediately. Nijhawan also warned that the systems that allow CMS and health insurance companies to exchange information are nowhere close to being ready, meaning tech problems could last years.
“What we’ve seen so far is the first set of problems that come up,” he said. “Then you have the next set of problems. It’s one set of issues leading into another.”