Well, this is awfully helpful, huh?
Some applicants for health insurance in Oregon have begun receiving robocalls from that state’s health exchange warning that they will be forced to seek coverage elsewhere if they don’t receive confirmation of enrollment by Monday.
The Oregonian reports that the robocalls from Cover Oregon consist of a woman’s voice saying “If you haven’t heard from us by December 23, it is unlikely your application will be processed for January 1 insurance coverage. If you want to be sure you have insurance coverage starting January 1, you have other options.”
The phone call goes on to say that applicants who don’t receive confirmation will be able to get coverage from an insurance company or agent, but will not be eligible for tax credits.
It is another embarrassing moment for the exchange, which has had to rely exclusively on paper applications processed manually by more than 400 workers after the website was not ready to launch on schedule in October. As a result, Oregon has been the slowest state to enroll people in private insurance, though the pace has picked up significantly in the past two weeks.
Would be nice if these people had a means of redress.